Frequently asked questions
How do I place an order?
Go to the menu, add what you'd like to your cart, and check out. You'll choose a pickup date and time, enter your contact info, and place the order. You'll get an order number right away and a confirmation email.
How do I pay?
Payment is through Venmo. After you place your order, your confirmation page shows the exact total, Danielle's Venmo username, and a Pay with Venmo button. Please put your order number (for example, Something Sour Order #SS-1047) in the Venmo note so your payment can be matched to your order.
When is my order confirmed?
Orders start as Payment Pending. Danielle checks Venmo herself and marks your order Paid once your payment arrives, and you'll get an email when it does. Payments are confirmed by hand, not automatically.
Where do I pick up?
Pickup is in Foley, Alabama. For privacy, the exact pickup location and instructions are only shared on your order confirmation page and in your confirmation email.
Why are some pickup times sold out?
Everything is made by hand by one person, so each pickup time only has room for a limited number of orders. When a time fills up it's marked Sold out. Please choose another time or check back next week.
Do you deliver or ship?
Local pickup is available now. If delivery or shipping becomes available, it will show up as an option at checkout along with any fee.
What's in the bread? What about allergies?
The Classic Sourdough Loaf is made with flour, water and salt. Products may contain allergens. If you have an allergy or a question about a specific item, please contact Danielle before ordering.
Can I request a custom order or a special flavor?
Prices may vary for specialty flavors and custom orders. Send a message with what you have in mind.
I need to change or cancel my order.
Email delancaster321@gmail.com with your order number as soon as possible, and Danielle will help.
Still have a question? Get in touch.